Orders & Returns

Your Order

Your Home Try-On Box

If you need to complete your Free Home Try-On or return an item from a purchase, you can do so below

Enter the email address that you used to place your order and the 11-digit order number sent in your order confirmation email

If you ordered a bundle, please email us at support@harperwilde.com to complete your return. For all other returns, please click “START RETURN”

If you would like to return any items from your order, click START RETURN below

Select the box to the left of any items you would like to return, select the reason(s) you are returning each from the dropdown menu(s), and then click “REVIEW RETURN”

Review the items you wish to return are the ones listed below, and click %% (hto == true) ? '"SUBMIT ORDER"' : '"PROCESS RETURN"' %% to complete your return or “EDIT YOUR RETURN” to make edits

%% order.created_at | formatDate %%

Order Number %% order.id %%
Shipping Address %% order.shipping_address.address1 %% %% order.shipping_address.address2 %%
%% order.shipping_address.city %%, %% order.shipping_address.province %%
Order Status %% order.fulfillment_status %%


  • Color: %%item.variant.options[0]%%
  • Size: %%item.variant.options[1]%%
  • Cup: %%item.variant.options[2]%%

Select Home Try-On items you are returning back to us

Select regular purchase items you wish to return

Review and Confirm

You are returning the following items:

Size: %%item.product.variant.option2%%

Cup: %%item.product.variant.option3%%

You are keeping the following items:

Size: %%item.variant.option2%%

Cup: %%item.variant.option3%%

$%% getRealItemPrice(item) %%
Payment Summary:

Below is your payment summary for the bras that you are keeping.

%% item | formatTitle %% $%%item.price%%

Discount - $%% charge.total_discounts %%

Subtotal $%% Number(formattedCharge.price).toFixed(2) %%

Tax $%% Number(formattedCharge.tax).toFixed(2) %%
Total $%% Number(formattedCharge.tax + formattedCharge.price).toFixed(2) %%
Return Summary:

Below is your summary for the bras that you are returning.

%% item | formatTitle %% $%%item.price%%

Discounts - $%% getDiscounts(formattedReturns) %%

Subtotal $%% getSubtotal(formattedReturns) %%

Tax $%% getTax(formattedReturns) %%
Total Refunds %% formattedReturns | returnsPrice %%


Thank you! We are processing your order. Since you are keeping all of your bras, you will not need to ship anything back. If you have any questions or feel this is an error, please email us at support@harperwilde.com

Thank you! We are processing your return and you will receive an email confirmation shortly. Return shipping is on us! Click to download your prepaid return label, print it out, and place it on your box. Drop your box at USPS, and we’ll take care of the rest! You will receive your refund as soon as your returned products are received. If you have any questions, email us at support@harperwilde.com