All Products: We have extended our return policy to 90 days from date of fulfillment.
Bra Policy: Bras must be unworn, unwashed, and unaltered with the tags still attached.
Underwear Policy: Your first pair of underwear in each style can be tried on and returned for a full refund or store credit within 90 days of fulfillment, even if the packaging is opened. After your first pair in each style, any underwear must be in its original, unopened packaging in order for you to receive a refund.
Visit our Returns Portal to exchange or receive a refund minus any shipping fees already paid and from there print out a pre-paid label. Once your return label has been created, you will have 7 days to return your item to USPS before the return label expires. Once your return label has expired, your request for a refund/exchange will no longer be valid. If your return label has expired before you’ve had a chance to complete your return, please reach out to email@example.com.
Orders returned using a prepaid Recycling label will be recycled and will not be eligible for refund or exchange. Harper Wilde returns must be returned separately using the prepaid label from our Returns Portal.
Gift returns will only be returnable for store credit. The gift giver will not be notified of your return.
Gift cards are nonrefundable.
Not the perfect fit? Follow the steps below to place a return:
STEP 01: To complete your return or exchange, go to our returns portal.
STEP 02: Input your order number and shipping zip code. You’ll be prompted to select the items you are returning or exchanging, and to enter a reason why for each item. (If you can’t locate your order number, please contact our support team with your email address)
STEP 03: Place the item(s) you’re returning or exchanging back into the Harper Wilde box, or in packaging of your choice. Print your prepaid return label that you receive from going through our returns portal and apply that label to the outside of the box. Be sure to cover any previous labels!
STEP 04: Drop the box off at your nearest USPS within 90 days of order receipt, and within 7 days of initiating your return or exchange.
All returned items must be unworn, unwashed, unaltered, and have the tags attached. Please be sure to return your unopened underwear in its original packaging.
You can return or exchange part or all of your Bundle order by clicking here and entering your order number along with the shipping zip code used for the order!
Absolutely! Simply follow the steps listed above to exchange your bra.
Please note - if you are exchanging your bra for a different style or color, there will be an added charge to the order given that the exchange is going outside of the pre-set bundle. The charge will be the regular price of the bra you are purchasing minus the price of the bra being exchanged. There is no additional cost for size exchanges.
If you are wanting to exchange a bra and the size you are wanting is out of stock, please contact us here!
The amount paid will be refunded to your original form of payment within 1 business day of receipt of return. If you return after the 90 day window, you will receive store credit within 1 business day of receipt of return.
In order to ensure that your return is completed as quickly as possible, please be sure to complete your return request via our returns portal, prior to mailing back your items.
If you’d like to exchange your item for something else, you can begin shopping immediately via our returns portal. Your new item will ship once USPS receives your return.
All items that are processed separately must be sent in separate boxes with the pre-paid label that was generated for that respective return.
The weight capacity is set according to the items selected to return. If you send items from multiple items that were processed separetely in one box, your refund will only be for the item(s) that are connected to that particular label. Also, due to weight standards that are unique to the item(s) selected, the box may be shipped back to you due to the weight of the box being over the capacity.
If you processed items for a return separately and they are from the same order number but would like to return all the items in one box, please reach out to us here!
Our returns and recycling are handled by different teams and therefore must be sent separately.
However, you can click here to request a recycling label for your old bras!
With free shipping over $75 and free returns always, we make it easy and bring the power back to you.
If you need help finding your size or feel like your current fit is just off, check out our sizing quiz here.
Grab a measuring tape! If you don’t have one, a piece of string and a ruler will do. These measurements will give you a good starting place.
- While looking in a mirror, wrap the measuring tape (or string) around your back and under your boobs around your rib cage. (Hint: You may need to lift your boob up to get an accurate measurement) The tape or string should meet in the center front.
- Be sure that the measuring tape or string is totally straight around your body. Take note of this measurement, or make a mark on the string where the end meets the other side, then measure from the end of the string to your mark.
- Once you have your measurement based off of the measuring tape or measured string, you will add 2 if you get an even number or 3 if you meausre at an odd number and that will be your band measurement. Ex-if you measure at a 31”, your band will be a 34”.
Wilde Tip: If your measurement is higher than 42”, round the measurement up to the nearest even number to get your band size.
- While looking in the mirror, wrap the measuring tape (or string) around your back and across the fullest part of your boobs, usually right across the center of the nipple. Be sure that the measuring tape or string is totally straight around your body.
- Subtract your band measurements from your cup measurement. The difference between the two numbers will determine your letter size starting with A as 1.
EXAMPLE - If your band measurement is 36” and your bust measurement is 38”, your recommended size is 36B (because there is a 2” difference between your band measurement and your cup measurement).
*Sesame street didn't cover the bralphabet. DD = E DDD = F
Ready to go? Check out our bras.
THE BASE AND THE STRAPLESS: Our bras fit true to size. Get in touch with our stylists or take our sizing quiz to nail down your perfect underwire bra size.
THE BLISS: Fits true to size. If you’re between sizes 2XL and 3XL, we’d recommend the 3XL.
THE MOVE: The Move sports bra fits true to size. Supports best for low-to-medium impact activities!
THE LOUNGE SCOOP: This bralette fits true to size and is a more relaxed fit. It supports up to an DDD/F cup.
We know bra fitting can be tricky! Here are a few simple tests:
STOOP, SCOOP, STAND TEST
- Stoop - Put on your bra, then bend at the waist at a 90* angle
- Scoop - Reach into the bra and guide your ladies into the cups. Make sure there is no breast tissue sitting under the band.
- Stand - Now stand up straight. If your breast tissue is flowing out of the cups, or you are experiencing quad-boob, try a cup or wireless size larger.
ARMS UP TEST
Put on your bra, then raise your arms above your head. Are you boobs coming out under the underwire? If yes, then you’re in the wrong size. It sounds like your band size may be too big, or your cup size is too small. Hint: A band that fits properly will not move when you raise your arms.
Put on your bra, then drop the straps off your shoulder. If your bra pretty much stays put where it is, then the band size is correct. If your bra drops (telling you that your straps are doing too much work) then your band size is too big and you need to go down a band size and up a cup size - remember sister sizing.
Know your current fit is off, but don't know where to start? Grab a measuring tape. If you don’t have one, a piece of string and a ruler will do. These measurements will give you a good starting place.
- While looking in a mirror, wrap the measuring tape or string around your back, and under your boobs around your rib cage. You may need to lift up your boobs to get an accurate measurement. The tape or string should meet in the center front.
- Be sure that the measuring tape or string is totally straight around your body. Take note of this measurement, or make a mark on the string where the end meets the other side, then measure from the end of the string to your mark. Add +2 to your measurement if it is even number or +3 if it is an odd number. For example, if your under bust measurement is 32" your band size is 34. If your under bust measurement is 33" your band is 36.
- While looking in the mirror, wrap the measuring tape or string around your back and across the fullest part of your boobs, usually right across the center of the nipple. Be sure that the measuring tape or string is totally straight around your body.
- Subtract your band measurements (top line of the ‘Band Size Chart’) from your cup measurement. The difference in between the two sizes will be the number in which you determine your cup size, starting with A.
EXAMPLE - If your band measurement is 32" and your bust measurement is 34”, your recommended size is 36B because there is a 2” difference between your band measurement and your cup measurement.
*Sesame street didn't cover the bralphabet.
DD = E
DDD = F
Ready to go? Check out our bras..
Great question! Measure your hip at the fullest part in inches and use the chart below to see the size we recommend for our underwear styles.
Feel free to add yourself to the waitlist for the product you're interested in, and we'll notify you as soon as it's back in stock!
Need more assistance? Email us at firstname.lastname@example.org
We're thrilled you want to gift a lift! You can buy a gift card on our site here, which will then be emailed to the recipient of your choosing. Happy gifting!
Yes, we're working on some exciting new designs! Email us at email@example.com to let us know what you'd like to see next. Our product team would love to hear your feedback!
From time to time, we offer limited-edition items that are only sold for a specific timeframe. Since they're customized just for you, they may take an extra 7-10 business days to ship out.
Discount codes cannot be applied to limited-edition items.
The Base, The Strapless and The Luxe Collection: Machine wash cold, gentle/delicate cycle using a wash bag. Lay flat to dry with the cups facing upward
The Bliss: Machine wash warm, gentle cycle, hang to dry or tumble dry on medium, only non-chlorine bleach when needed.
The Move: Machine wash cold, gentle cycle, hang to dry or tumble dry low, only non-chlorine bleach when needed.
Core Underwear: Machine wash cold with similar colors, gentle cycle, do not bleach, tumble dry low, do not iron, do not dry clean.
So glad you asked - we sure do! You can find other Wilde Things here, including: hats, bra wash bags, cosmetics bags, boob t-shirts, the perkiest coffee mug, and more.
Get to know the styles! Here are the details on each of our bras:
- Lightly-lined, extremely soft underwire cups
- Front adjustable straps
- J-Hook back strap detail for easy conversion to a racerback
- Incredibly soft and durable microfiber fabric
- Nylon/Spandex (nickel-free!)
- Designed in Los Angeles, made in Sri Lanka
- Wireless style with no foam cups or padding
- V-shaped neckline and backline
- Proprietary band construction provides lift, without the underwires
- Incredibly soft and durable microfiber fabric
- 79% Nylon, 21% Spandex (nickel-free!)
- Designed in Los Angeles, made in Sri Lanka
- Fabric is thin enough to sit seamlessly under a shirt, but the double layer will give you just the right support for a little lift
- Durable fabric to retain shape after your longest days with molded cups to avoid the uni-boob look.
- Compression-style sports bra with the perfect amount of support for medium-intensity workouts
- Incredibly soft fabric with The Sanitized® technology that quickly absorbs sweat and reduces odor
- Long-line body with a wider bottom band so that it sits lower on your core to help not ride up your ladies, no matter how big or small
- Knit-in details on the straps and between the boobs to provide extra support/allow for movement
- Racerback with pocket for storage
- Inside band reads "Lift Up The Ladies," for a little extra moral support
- 96% Nylon, 4% Spandex (nickel-free!)
- Designed in Los Angeles, made in Ecuador
- Soft and breathable
- Next to invisible seams and elastic free
- 82% Nylon, 18% spandex
- Oeko-Tex certified
- Designed in Los Angeles, made in Sri Lanka
During business hours (Monday through Friday, 9am-2pm PT) we are typically able to make shipping address and order modifications up to one hour after your order is placed.
To request order changes, chat us, text us at (213) 510-1608, or sent us an email to firstname.lastname@example.org.
If you miss the one hour window, don't worry! We offer free and easy exchanges. Just visit our returns portal at returns.harperwilde.com to submit your request.
Discount codes are not stackable, and at this time a discount code and a gift card cannot be used on the same order. Discount codes cannot be applied to limited-run items.
If you have loyalty points that you are looking to redeem along with another code, given that your points are redeemed in the form of a promo code, you are only able to choose redeeming your points or the additional code!
We accept all major debit and credit cards, including Visa, Mastercard, American Express, and Discover. We're not able to accept PayPal or pre-paid debit cards as payment options at this time.
Earn 10% Harper Wilde store credit when you pay with Catch
We’ve partnered with Catch to offer you store credit on every purchase when you pay by bank.
Why we love Catch (and think you will too)
We normally pay credit card companies and banks a fee every time you pay with a credit or debit card. By paying from your bank account with Catch, you save us money, which means we’ve got savings we can pass on to you (and we throw in a little extra).
How Catch works
Pay securely from your bank – kind of like Venmo
Earn minimum 5% credit at your favorite brands
Apply it to your next order, or gift it to a friend
Customized purchase journey:
- Shop our trending Lounge Triangle for $40
- Pay with Catch to earn $24.00 in store credit (10% +$20 sign-up bonus to use after your first order)
- Come back for our #1 Best Seller - The Bliss for $45
- Pay with Catch to redeem your $24.00 in credits
(and earn another $4.50 for next time or gift it to a friend!)
How do I sign up?
- Select Catch at checkout. You’ll be redirected to Catch to log in or create an account.
- To create an account, you’ll need to provide your phone number, name and email and link your bank account. Catch uses Plaid and Teller to link your bank in seconds—you’ve probably done this before if you have Venmo, Robinhood, or have filed your taxes online.
- If you already have a Catch account, just verify your phone number and pay.
Is Catch free?
Yes! You’ll only earn money, never pay money.
How does the sign up bonus work?
If it’s your first time using Catch, you’ll get an extra $20 in store credit towards your next purchase in addition to what Harper Wilde is offering.
Are there any restrictions on my Catch credits?
Your Harper Wilde credits can only be redeemed online at Harper Wilde and must be used before they expire. To redeem, just pay with Catch again next time you’re shopping with us.
You can’t earn or redeem credits on gift card purchases. Other than that, no restrictions!
How will I redeem my credits?
Your credits will automatically be applied when you shop with us again and pay with Catch. You can also manage your credits at any time by logging into your Catch account.
If you’d like to share the love, simply select “share as gift” in your Catch account to gift your credit to a friend so they can use it towards something special at Harper Wilde.
How does Catch make money?
Unlike other payment methods who take a cut of every transaction, Catch charges Harper Wilde only when it drives value to our business. In other words, we pay Catch a small fee if and when you return and redeem your Catch-earned store credit.
Catch was founded in 2020 by some people in San Francisco who wondered why we all use credit and debit cards when there’s a better alternative for everyone (except the credit card companies and big banks). Our team hails from companies like Affirm, Google, Apple, and LinkedIn. Some of our biggest fans are [brand name] (obviously) and the founders of Warby Parker, Allbirds, Harry’s, DoorDash and Casper. And now we hope to add you to that list! [learn more]
Absolutely. Expedited shipping is available for $17.00, and your order will arrive within 2-3 business days after your item has been shipped out.
Standard shipping is free with your purchase over $75 after any discounts have been applied and $5.95 for all other purchases. Your order should arrive within 5-7 business days after your order has shipped out.
You can also select expedited shipping for $15.00, and have your package arrive within 2-3 business days after your order has shipped out.
Returns and exchanges are always free on all unworn and unwashed purchases as we provide a pre-paid label to ship the item(s) back to us!
Yes! Simply follow this link to enter your order number and shipping zip code and follow the steps to send them a gift receipt via email or share a printed copy with them. This will allow them to exchange their item(s) for a different color or style!
Additionally, all of our orders are shipped with a packing slip that does not include the price of each product, and instructions on how to make a return. This packing slip also acts as the gift receipt.
We currently only ship within the U.S. but do hope to expand in the future!
So glad you want to participate! Here are a few easy steps to follow after you've received your Harper Wilde order:
Step 01. Pull those old bras out of your bra drawer (all bras are accepted, regardless of brand, stains, or unidentifiable smell)
Step 02. Put them into the Harper Wilde recycling bag that arrived with your order
Step 03. Use your Harper Wilde Order Number to request your prepaid label here.
*Please note: The shipping label provided cannot be used for Harper Wilde returns or exchanges. Any bras shipped using this label will be recycled, and are ineligible for any refunds or exchanges.
Step 04. Drop the bag off at your local USPS to be shipped our way and our Harper Wilde team will take care of the rest.
If you have not placed an order with us, you may send your bras to be recycled directly to us at the address below (USPS or DHL preferred):
You can recycle up to 6 bras and 12 pairs of underwear per order. Start recycling with us here!
If you have not ordered with us or want to send more than 6 bras or 12 pairs of underwear, we are still happy to recycle them for you. Please visit our recycling page here and click “Don’t have an order at home?” under the “RECYCLE BRA” button on the second page.
If you have not ordered with us or want to send more than 6 bras, we are still more than happy to recycle them for you. Please visit our recycling page here and click “Don’t have an order at home?” under the “RECYCLE BRA” button on the second page.
Great question! We recycle all bras and underwear, regardless of brand or style.
For bras, we accept bralettes, sports bras, underwire bras, wireless bras, nursing bras, etc. Visit our recycling page here to start!
The first step to recycling a bra is separating the hardware from the fabric and foam components. We work with several partners who help us recycle your old bras by disassembling them and giving them a new life. They're made into things like building insulation, couch stuffing, and carpet padding.
Yes! We are still fulfilling and shipping orders and our warehouse is taking all of the precautionary measures to ensure safety during this time.
All orders placed during this time may experience shipping delays of an additional 2-5 business days. As always, we will do our best to communicate all estimated shipping timeframes with you and update you of any changes along the way!
This is a trying time for everyone! Given everything going on, the last thing we want you to have to worry about is getting a return back in the mail to us. We have temporarily extended our normal 30-day return window. You now have 90 days from the date of delivery to exchange your bra or get a full refund on your original form of payment.
We don't ask for much. Bras must be unworn, unwashed, and unaltered with the tags still on to exchange or receive a refund.
Our warehouse is committed to ensuring the safety and well-being of their Clients, Customers, and Employees. They have communicated with us that they are are carefully monitoring the COVID-19 pandemic and keeping tabs on all communications and updates from federal and state government agencies as well as local health officials.
They have advised any warehouse employee that if they are not feeling well, or are showing any of the symptoms related to COVID-19, to stay at home or return home, and seek proper medical guidance.
While our warehouse has always had stringent cleaning and sanitation procedures in place, they are taking additional precautions to keep our customers and their team members safe.
They have enhanced the warehouse cleaning procedures to include the use of the disinfectant cleaning of packing stations, pick carts, forklifts, pallet jacks, break room tables, door handles and all other warehouse stations at least 2x a day.
Hand sanitizer dispensers have been placed in multiple locations throughout the warehouses, available and recommended for team members to use throughout the day.
Acting on the guidance from the CDC, local health officials, and using their own sanitation and cleaning procedures that are already in place, they are striving to make the warehouses a safe environment for everyone.
Great question! Once you reach the qualifying points to redeem to your order, there will be an option at checkout for you to click and apply your credit towards your purchase. See the steps and an image below!
Step 01: Log in to your account and once you are at the checkout page, make sure that you are not connected to the "ShopPay" system.
***To disconnect, scroll to the bottom of the page and click on "check out as guest".
Step 02: You will see your accumulated points on the right hand side and a drop down bar to select your redemption value!
If you still having trouble, feel free to reach out to us here!
Yes - we all need a friend like you in our lives...Bra-vo.
Simply log into your account here and scroll towards the bottom of the main rewards page. Once you get to the referral section, enter as many email addresses as you'd like! When your friend redeems their free bra on their first purchase of $40+ using your referral link, you'll earn points for a free bra from our Core or Lounge Collection.
Wilde tip: If your friend has an AOL/Hotmail/Yahoo/Verizon account, due to their account privacy terms, your referral will not properly deliver to their account. Simply copy your link and send it to them directly!
Make sure you have a minimum subtotal of $80 in your cart to account for your first purchase and your free bra on us! Once you add an item from our Core or Lounge collection to your cart after your item(s) of $40+, your code will activate and discount your transaction.
Need additional support? We've got your back - email us at email@example.com or send us a chat!
Be sure that you have created an official Harper Wilde Account.
Click here to register and once you have set up your account, you'll see your detailed account information including your accumulated point value!
Thank you so much for participating in our recycling program! Recycling points are updated in the system on a monthly basis and therefore may take some time to be reflected in your account.
Tier status is on a rolling 12 month basis, starting when you join the program. To sign up, click here!
*Please note that will points expire after one year of account inactivity.
If you used points towards an order you decided to cancel, please email at firstname.lastname@example.org or chat with us to help you get your points re-adjusted!
Additionally, if you returned an item(s) in your order, any points earned from the purchase will be reversed according to the final subtotal of the order.